Terms of Service

Overview

Welcome to Linen & Light! "We", "us" and "our" refer to Linen & Light. Linen & Light operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the "Services").

The terms below, together with the policies referenced within them (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they include important information about your legal rights, including disclaimers of warranty and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.

1. Access and accounts

By accepting these Terms, you represent that you have reached the age of legal majority in your country of residence.

To use the Services, including to browse our store or purchase products, you may be asked to provide certain information, such as your email address and billing and shipping details. You represent that all information you provide is accurate, current, and complete.

You are solely responsible for the security of your account credentials and for any activity under your account. You may not transfer, sell, or license your account to any other person.

2. Our products

We've made every effort to display our products accurately. Please note that colors or appearance may vary slightly from what's shown on your screen depending on your device.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities we offer.

3. Orders

When you place an order, you're making an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order isn't accepted until we confirm it in writing. We must receive and process your payment before your order is confirmed. If we decline, modify, or cancel your order, we'll try to contact you using the details you provided at checkout.

Your purchases are subject to our Return Policy.

You represent that your purchases are for personal or household use, not for commercial resale.

4. Pricing and payment

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the one in effect at the time of your order, confirmed in your order confirmation email. Unless stated otherwise, displayed prices do not include applicable taxes, shipping, or import duties.

Payments are processed by PayPal. We do not collect or store your card details ourselves — see our Privacy Policy for details.

5. Shipping and delivery

We are not responsible for shipping or delivery delays. All delivery times given are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Once a product is handed to the carrier, ownership and risk of loss pass to you.

6. Intellectual property

Our Services, including all trademarks, text, displays, images, graphics, product reviews, and their design, are the exclusive property of Linen & Light and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or republish any content from the Services without our prior written consent.

The Linen & Light name, logo, product and service names, designs and slogans are trademarks of Linen & Light. You may not use them without our prior written permission.

7. Optional tools

You may use third-party tools as part of the Services (for example, PayPal), which we don't monitor and have no control over. We provide access to these tools "as is", without warranty of any kind. It's your responsibility to review and agree to the terms set by those third-party providers.

8. Third-party links

The Services may contain links to websites operated by third parties. We are not responsible for the content or accuracy of those third-party sites. If you follow such a link, you do so at your own risk.

9. Privacy policy

Any personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you've read it.

10. Reviews and feedback

If you submit reviews, suggestions, or other content ("Feedback"), you grant us a worldwide, non-exclusive licence to use, reproduce, and display that content, including for promotional purposes on this site. You represent that you own or have the necessary rights to your Feedback and that it isn't defamatory, illegal, or misleading.

We may, at our sole discretion, edit or remove any review we consider inappropriate or in violation of these Terms.

11. Errors and inaccuracies

The Services may occasionally contain typographical errors or inaccuracies, including in product descriptions, pricing, or availability. We reserve the right to correct any error and to cancel affected orders at any time.

12. Prohibited uses

You may access and use the Services only for lawful purposes. You may not use the Services to: violate any applicable law; infringe our intellectual property rights or those of a third party; harass or harm others; transmit false or misleading information; send unsolicited messages (spam); impersonate any person or entity; upload viruses or other malicious code; collect other people's personal information without permission; or use bots, scrapers, or other automated means to access the Services without our prior consent.

13. Termination

We reserve the right to terminate your access to the Services, at our discretion, at any time. You remain responsible for all amounts due up to the date of termination.

14. Disclaimer of warranties

Information on the Services is provided for general informational purposes only, without warranty of accuracy, completeness, or usefulness. Unless expressly stated otherwise, the Services and products offered are provided "as is" and "as available", without warranties of any kind, express or implied.

15. Limitation of liability

To the maximum extent permitted by law, Linen & Light will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or any product obtained through them.

16. Governing law

These Terms are governed by French law. Any dispute relating to their interpretation or performance is subject to the jurisdiction of the French courts, subject to any mandatory consumer-protection provisions applicable in your place of residence.

17. Changes to these terms

We reserve the right to update or modify these Terms at any time by posting the revised version on this page. Your continued use of the Services after changes are posted means you accept them.

18. Contact us

For questions about these Terms of Service, contact us via our Contact page, by email at linenandlight.fr@gmail.com, or by post at 35 Rue Marcelin Viguié, 82800 Nègrepelisse, France.